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MSN Toolbar Suite: a good start but it's uninstalled (for now)

Just about anything Microsoft does is bound to generate significant buzz and so it was yesterday with the release of the public beta of the new MSN Toolbar Suite which includes their new desktop search tool. I like a lot about the beta but it's not ready to be my primary search tool, falling short of both Copernic Desktop Search and x1 in my experience.

I have two principal reasons for uninstalling the MSN Toolbar Suite.

First and foremost, there is an acknowledged bug that, on some systems, causes an Outlook e-mail account (I have four) to be "unexpectedly closed", requiring Outlook to be restarted. Not good. The team at MSN has acknowledged the bug but have been unable to find the cause yet.

Secondly, Outlook must be running to be indexed. This causes a burst of activity when Outlook is launched as the Indexer rushes to catch up with the latest content in the application. This is especially problematic if, like me, you get a significant amount of new mail each time you launch the application and the Indexer had not finished with your content the last time you exited the app. The overall effect is a time lag before you can find the most current stuff. Again, not good.

The UI is very nicely done and, unlike a few other critics, I actually like the way the search tools are implemented in different contexts (deskbar, Outlook, Explorer). I hope the development team can lock down the bug that's currently making this tool unusable for some Outlook users and seriously reconsiders how and when Outlook (and Outlook Express) mail is indexed.

This space is too heated right now and there are too many good choices for anyone to settle for a tool that doesn't get the job done. Onward.

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